Staff was confused when we arrived which made us confused.【Guest rating：85／100】
We apologize for any inconvenience caused.
We will make every effort to train our staff.
Thank you very much for staying with us!
GUEST REVIEWS
We would like to share with you some of the requests and comments we receive from our guests. Please take a look at what we have done to improve each of them, as well as the responses from us.
I think this is one of the most beautiful places i have ever stayed . I loved the hotel . I only wished there were some western food option for dinner.【Guest rating：100／100】
Thank you for staying with us.
We are very pleased!
Thank you for your feedback.
Western breakfast is also available.We will consider options at dinner.
We stayed at Roka for one night, and we were supposed to order sushi dinner instead of Japanese dinner, but the staff was very accommodative, especially the Japanese head of the restaurant; apologies I do not remember her name. We would love to visit again. Thank you for the great hospitality of the team.【Guest rating：85／100】
Thank you for the nice comment!
We are very happy.
We look forward to seeing you again.
