We would like to share with you some of the requests and comments we receive from our guests. Please take a look at what we have done to improve each of them, as well as the responses from us.
Thank you very much for your kind words.
We’re delighted to hear that you enjoyed your room and felt so comfortable that you didn’t want to leave.
It was a pleasure having you with us, and we truly hope to welcome you back to ROKA on your next visit to Naoshima.
Thank you very much for your kind words.
We are delighted to hear that you enjoyed the shuttle service, your room, and our cuisine, including the wine and sake pairing.
Your satisfaction means a lot to us, and we hope to welcome you back to Naoshima again in the future.
Thank you very much for taking the time to share your feedback.
We’re delighted to hear that you enjoyed your stay and would recommend the overall experience.
Your kind words mean a great deal to us. At the same time, we sincerely appreciate your comment regarding the heating in the Suite.
We apologize for any discomfort this may have caused and will certainly review the heating system to ensure a more comfortable environment for our future guests.
We hope to have the opportunity to welcome you back to Naoshima Ryokan Roka again soon.
Thank you so much for your kind words.
We are truly honored to hear that you consider our hotel to be one of the best places you have ever stayed in.
Your appreciation means a great deal to all of us, and it encourages our team to continue striving for excellence.
We hope to have the pleasure of welcoming you back to Naoshima and to our hotel again in the future.
Thank you once again for choosing to stay with us.
Thank you very much for staying with us.
We are honored to hear that you thoroughly enjoyed your stay and that you had such warm words of appreciation for our cuisine, service, and even our architectural style.
Thank you also for your compliments about our staff.
Our entire staff is very happy to see you.
We look forward to welcoming you again.
