We would like to share with you some of the requests and comments we receive from our guests. Please take a look at what we have done to improve each of them, as well as the responses from us.
Thank you very much for your kind words. We are delighted to hear that you had a wonderful stay with us at ROKA.
It was a pleasure to welcome you, and we sincerely hope to see you again on your next visit to Naoshima.
Thank you very much for taking the time to share such a wonderful review.
We were delighted to hear that our staff were able to assist with your travel arrangements prior to your arrival and help make your journey to Naoshima a little more comfortable. We are also pleased that we were able to give you a warm welcome during our shuttle service.
We sincerely appreciate your kind words, especially regarding our reception and dinner staff. Your thoughtful comments are a great source of encouragement to our entire team, and we will be sure to share them with everyone.
It brings us great joy to know that our staff helped make your stay at Roka a warm and memorable one. We look forward to the pleasure of welcoming you back should your travels bring you to Naoshima again.
Thank you very much for staying with us at Roka, Naoshima Ryokan.
We are truly honored to receive such generous words of praise. It brings us the greatest joy as culinary professionals to know that you felt the omakase was “a dreamlike and truly special experience.”
We sincerely hope that your stay on Naoshima has become a memorable one, together with the unique dining experience offered at Roka. Encouraged by your kind words, we will continue to put our heart into each and every dish, and strive to provide even better hospitality.
All of our staff sincerely look forward to welcoming you back again.
Thank you very much for your wonderful feedback. We are truly delighted to hear that you enjoyed the delicate and creative preparation of our sushi, as well as the premium quality of the ingredients. Our chef takes great pride in carefully crafting each dish to provide a memorable dining experience. We sincerely appreciate your kind words and hope to welcome you back to Naoshima Ryokan Roka again in the near future.
Thank you very much for sharing your valuable feedback and for your kind words about your stay with us. We are delighted to hear that you were generally very satisfied.
We truly appreciate your constructive comments regarding English communication and in-room amenities. While some of our staff are still developing their English skills, we are continuously working to improve our language support so that we can better assist our international guests. Your understanding is greatly appreciated.
Regarding the amenities, thank you for your thoughtful suggestions, including additional welcome items and in-room conveniences. Guest feedback like yours is extremely helpful, and we will certainly take your comments into consideration as we strive to enhance the comfort and overall experience of our rooms.
We sincerely hope to have the pleasure of welcoming you back to Naoshima Ryokan Roka in the future.
Thank you very much for your kind words.
We’re delighted to hear that you enjoyed your room and felt so comfortable that you didn’t want to leave.
It was a pleasure having you with us, and we truly hope to welcome you back to ROKA on your next visit to Naoshima.
