Everything was amazing. All of the staff were absolutely lovely, including the shuttle bus driver, and over the phone also. They were warm, friendly and helpful. I also liked that the dinner meals came out one-by-one with very minimal wait time. The chopsticks as a keepsake is a lovely idea. The food was amazing and it was very refreshing to have vegetarian options with varied dishes. I particularly want to highlight the staff member who took me to my room. She did a great job of explaining everything in my room to me, but I particularly appreciated that she let me know that the area behind the room is private property so I don’t have to worry about my privacy when showering etc. As a young female solo traveller I really appreciated this. In my 2 months of travel through Japan this was the only time a hotel staff member assured me of this :) Thank you. I will visit again! 【Guest rating:100/100】

Thank you very much for your kind words.
The entire staff will continue to make every effort to ensure a pleasant stay for our guests.
Thank you very much for staying at Roka.


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