The complimentary shuttle service is excellent. Deeply impressed by their knowledge, friendliness and politeness. 【Guest rating：90／100】
Thank you very much for staying with us at Roka. We are honored to he... more
GUEST REVIEWS
We would like to share with you some of the requests and comments we receive from our guests. Please take a look at what we have done to improve each of them, as well as the responses from us.
All of the staff were very welcoming, the pickup and drop off around the island including bringing our bags for us on the day we left the island was very convenient.【Guest rating：80／100】
Thank you very much for staying at Naoshima Ryokan Roka. We are very ... more
I have no specific comments, the experience was wonderful. It surpassed our expectations.【Guest rating：100／100】
Thank you very much for staying at Naoshima Ryokan Roka. All of our s... more
We wre very happy at Roka. Unique expérience.【Guest rating：90／100】
Thank you for your compliments. The entire staff is very pleased. Pl... more
It would be great to have a brief explanation on how to put on the traditional clothes for the dinner, as well as information on how the water heating system (for the shower and bath) works.【Guest rating：80／100】
Thank you for choosing our hotel. We apologize for the inconvenience ... more
I think your Western breakfast could be better. Like fresh yogurt, an egg, some cereals or dried berries.【Guest rating：100／100】
Thank you for your valuable feedback. We will consider improving the ... more
The fish and vegetables were delicious. Wasn’t sure if vegetarian options were available. Very thankful for the peace and tranquility, also the rides provided. Thank you for the beer in the room. 【Guest rating：99／100】
Thank you very much for choosing our ryokan. We are delighted to he... more
After making a booking an information pack about the islands, need to make museum reservations, opening times, transport situation etc would have been very useful. Pillows could be softer. 【Guest rating：90／100】
Thank you very much for your valuable feedback. We will keep this in m... more
The staff at Roka from the driver who picked us up and dropped us off at Miyanoura Port to Reception to Restaurant staff and housekeeping were all excellent!! Mirrelle provided an excellent 6-hr guided tour of Naoshima and we will inform friends of this tour. We suggest the Hotel inform guests when their reservation is confirmed of this service. Our rating for this tour is 5/5. It was tailored to our needs and the drivers who provided transportation on the trip were excellent! We were disappointed with some guests who were very noisy in the restaurant during sushi dinner on our 2nd night. It spoils the atmosphere and is disrespectful to the sushi chef, other guests and the staff when some guests talk very loudly and even watch a football games on their smartphones with the volume turned up while seated at the sushi counter. 【Guest rating：80／100】
We are very pleased to hear your compliments about our staff, especial... more
We loved our stay. The staff were exceptional. We will recommend to friends and hope to return. 【Guest rating：100／100】
Thank you very much for your heartwarming feedback. We are delighted ... more