Customer service was amazing!【Guest rating：98／100】
Thank you for taking the time to compliment our services. All of us a... more
GUEST REVIEWS
Our staying was absolutely satisfying the room was comfortable but I only signal that there were stains on the sofa and the cardboard of our room … this is not suitable for an high standard ryokan as Roka !【Guest rating：95／100】
Thank you for visiting our hotel. We apologize for the inconvenienc... more
I would like to come back and visit and stay at yours.【Guest rating：98／100】
Thank you for staying at our hotel. We are very happy to hear that yo... more
Beds and pillows amazing!【Guest rating：90／100】
Thank you for your compliments on our beds and pillows. We hope you... more
The experience was fantastic, the gentleman who drove us to the port the day we left really stood out as have exemplary customer service skills.【Guest rating：100／100】
Thank you for your compliments about our transportation staff. We hop... more
The yukata was beautiful. And everyone was so wonderful. Even though the food was a little disappointing, everyone’s kindness and generosity made up for it. Next time I hope to stay longer!【Guest rating：95／100】
Thank you for visiting our hotel. We are pleased that you praised our... more
I was very impressed with the way your staff reacted when my bike had a flat tyre. I had to catch a ferry to Teshima with little time but I managed to catch it because i was quickly transferred to the port area. Consequently i had a wonderful few hours at Teshima which I otherwise would have missed.【Guest rating：100／100】
We are glad you made it in time for the ferry. We are also happy that... more
Very beautiful ryokan, excellent food and service. The grounds outside surrounding the ryokan could use maintenance.【Guest rating：99／100】
Thank you for staying with us. All of us are very happy to hear that ... more
Loved the sushi bar w sake pairing and the herb liquors. The friendly and caring service.【Guest rating：100／100】
We are very pleased that you enjoyed our sushi and sake. Thank you al... more
The food and sake pairing was exquisite!【Guest rating：99／100】
Thank you for visiting Naoshima Ryokan Roka! We are very pleased th... more