The staff at Roka from the driver who picked us up and dropped us off at Miyanoura Port to Reception to Restaurant staff and housekeeping were all excellent!! Mirrelle provided an excellent 6-hr guided tour of Naoshima and we will inform friends of this tour. We suggest the Hotel inform guests when their reservation is confirmed of this service. Our rating for this tour is 5/5. It was tailored to our needs and the drivers who provided transportation on the trip were excellent! We were disappointed with some guests who were very noisy in the restaurant during sushi dinner on our 2nd night. It spoils the atmosphere and is disrespectful to the sushi chef, other guests and the staff when some guests talk very loudly and even watch a football games on their smartphones with the volume turned up while seated at the sushi counter. 【Guest rating:80/100】

We are very pleased to hear your compliments about our staff, especially our transportation driver, reception, restaurant, and everyone in housekeeping.

We also appreciate your 5/5 rating, as we are pleased to hear that you enjoyed the guided tour of Naoshima given by our staff. Thank you very much for your kind words, and we are glad to hear that you will refer us to your friends. It is our pleasure that you were satisfied with the content of the tour, which was tailored to your needs.

On the other hand, we apologize for the inconvenience caused by the noise in the restaurant on the second night. We will take care to improve the situation in the future, as a place to enjoy sushi should be comfortable for other guests and our staff.

Thank you very much for your valuable feedback. We look forward to welcoming you again.

【泊ってかがわ割専用プラン】瀬戸内の旬菜鮮魚を愉しむ会席コース▼このプランで選択できるお部屋デラックススイート1名様料金(2名様1室利用時)プレミアムスイートろ霞スイート【泊ってかがわ割専用プラン】寿司会席コース<1日限定9食>【自社HP限定】期間限定!癒しの旅☆お一人様10%割引<瀬戸内の旬菜鮮魚を愉しむ会席コース>

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