We would like to share with you some of the requests and comments we receive from our guests. Please take a look at what we have done to improve each of them, as well as the responses from us.

Everything was lovely. After living in Japan 20 years and having the opportunity to stay at many ryokans around Japan, I was impressed that the international staff brought the same generous, warm, welcoming style we have come to expect and cherish. We felt very taken care of by every one of the staff, who went above and beyond on several occasions. 【Guest rating:85/100】

Thank you for your kind feedback. Our foreign staff at our hotel al... more

The suite is extremely nice, the outdoor bath with screen is great and the room is simple but elegant 【Guest rating:90/100】

Thank you for enjoying our open-air baths and guest rooms. Our guest ... more

Everything was perfect. Thank you.【Guest rating:100/100】

Thank you for choosing our hotel. All of our staff is very pleased ... more

I think the only reason I gave “good” for amenities is the lack of laundry service, but otherwise it was excellent.【Guest rating:99/100】

Thank you for visiting our hotel. We are very pleased with your compl... more

We could not fault Roka … all of our needs were met with exceptional standards. In addition, transfers to and from the hotel were made for us with precision. Thank you for a wonderful stay which made our exploring of Naoshima so enjoyable. 【Guest rating:90/100】

Thank you for your kind words. We are very happy that you are pleased... more

Just an absolute cool experience, we dont treat ourselvs a lot in these kind of establishment and we enjoyed to the fullest! a shout out to all staff of the hotel, you were amazing!【Guest rating:100/100】

Thank you for visiting our hotel. All of our staff is very pleased.... more

We loved our stay and the staff was very thoughtful and kind. We really appreciate staff driving us to the museums and picking us up, she was very helpful. We only stayed one night but would have loved to stay longer but hope to return in the future.【Guest rating:100/100】

Thank you for visiting our hotel. We are glad that you enjoyed it. W... more

We enjoyed having the two different Japanese breakfasts! 【Guest rating:98/100】

Thank you for staying with us. We offer two types of breakfast, Jap... more

Our stay was fabulous and the car transfer services were fantastic. 【Guest rating:98/100】

We are dedicated to ensuring that you have a comfortable and memorable... more

Outstanding! 【Guest rating:100/100】

We would like to express our sincere gratitude for choosing to stay at... more


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