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2024.12.17 Japan/Mr.R

All of the staff were very welcoming, the pickup and drop off around the island including bringing our bags for us on the day we left the island was very convenient.【Guest rating:80/100】

Thank you very much for staying at Naoshima Ryokan Roka.
We are very pleased to read your compliments about our staff and our transportation service within the island. We are more than happy if our luggage transportation and pick-up service helped make your stay in Naoshima as comfortable as possible.

We will continue to improve our services so that everyone can spend a comfortable stay with peace of mind.
We hope you will visit Roka again when you come to Naoshima.

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2024.12.10 USA/Mr.S

I have no specific comments, the experience was wonderful. It surpassed our expectations.【Guest rating:100/100】

Thank you very much for staying at Naoshima Ryokan Roka.
All of our staff is sincerely pleased.
We will continue to strive to provide you with even more comfortable time and space in the future. We look forward to seeing you again at Roka when you visit Naoshima.
We look forward to seeing you again.

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2024.12.01 Belgium/Ms.P

We wre very happy at Roka. Unique expérience.【Guest rating:90/100】

Thank you for your compliments.
The entire staff is very pleased.
Please come back to Naoshima and Roka again.

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2024.11.20 Switzerland/Ms.L

It would be great to have a brief explanation on how to put on the traditional clothes for the dinner, as well as information on how the water heating system (for the shower and bath) works.【Guest rating:80/100】

Thank you for choosing our hotel.
We apologize for the inconvenience caused by the lack of explanation on how to put on a yukata and on the water heater.

We have prepared an instruction manual for how to put on a yukata and how to use the water heater in your guest room.
If you have any questions, please contact our staff.

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2024.10.31 USA/Mr.B

I think your Western breakfast could be better. Like fresh yogurt, an egg, some cereals or dried berries.【Guest rating:100/100】

Thank you for your valuable feedback.
We will consider improving the breakfast.
Thank you very much for staying at our Ryokan. Please come visit us again!

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2024.10.11 USA/Ms.O

The fish and vegetables were delicious. Wasn’t sure if vegetarian options were available. Very thankful for the peace and tranquility, also the rides provided. Thank you for the beer in the room. 【Guest rating:99/100】

Thank you very much for choosing our ryokan.

We are delighted to hear that you enjoyed our cuisine. We will definitely try to enhance our menu to meet your expectations next time.

If you have any requests or questions, please do not hesitate to let us know. We value your feedback and will strive to provide you with even better service.

We sincerely look forward to your next visit.

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