We would like to share with you some of the requests and comments we receive from our guests. Please take a look at what we have done to improve each of them, as well as the responses from us.
Thank you for your valuable feedback.
We will consider improving the breakfast.
Thank you very much for staying at our Ryokan. Please come visit us again!
Thank you very much for choosing our ryokan.
We are delighted to hear that you enjoyed our cuisine. We will definitely try to enhance our menu to meet your expectations next time.
If you have any requests or questions, please do not hesitate to let us know. We value your feedback and will strive to provide you with even better service.
We sincerely look forward to your next visit.
Thank you very much for your valuable feedback. We will keep this in mind for future reference, as you mentioned that it would be helpful to have an information packet about the island, the need to make reservations for the museum, opening hours, and traffic conditions after making a reservation.
Thank you also for your comments about the pillows. We will make every effort to improve them for the comfort of our guests.
We appreciate your valuable feedback.
We are very pleased to hear your compliments about our staff, especially our transportation driver, reception, restaurant, and everyone in housekeeping.
We also appreciate your 5/5 rating, as we are pleased to hear that you enjoyed the guided tour of Naoshima given by our staff. Thank you very much for your kind words, and we are glad to hear that you will refer us to your friends. It is our pleasure that you were satisfied with the content of the tour, which was tailored to your needs.
On the other hand, we apologize for the inconvenience caused by the noise in the restaurant on the second night. We will take care to improve the situation in the future, as a place to enjoy sushi should be comfortable for other guests and our staff.
Thank you very much for your valuable feedback. We look forward to welcoming you again.
Thank you very much for your heartwarming feedback.
We are delighted to hear that you liked your stay with us.
We are honored to hear your compliments about our staff. Your feedback is an encouragement to us.
We hope you will recommend us to your friends.
We look forward to welcoming you again.
Thank you for your stay.
Thank you for your kind words.
Please come visit us again at Naoshima and ROKA!
